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Privacy Policy

Effective Date: 06/22/2026

Last Updated: 06/22/2026

Introduction

Welcome to the Latino Health Access (LHA) website. We are committed to protecting the privacy and security of our community members, donors, and visitors. This policy explains how we collect, use, and safeguard your personal information.

A2P 10DLC SMS Privacy Policy (Important)

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Information We Collect

LHA may collect the following types of information:

  • Personal Identifiers: Name, email address, phone number, and mailing address (e.g., when you sign up for a newsletter or register for a program).
  • Sensitive Information: As a health organization, you may voluntarily share health-related concerns or demographic information when requesting assistance. We treat this with the highest level of confidentiality.
  • Donation Data: Billing address and payment details (processed securely via GiveButter, Stripe, or PayPal).
  • Automatic Data: IP addresses, browser types, and usage patterns collected via cookies.

Health Information Disclaimer

Any health-related guidance, information, or responses provided by LHA staff are for informational and educational purposes based on the knowledgeable opinions of LHA staff. LHA staff members are not practicing medical practitioners. We strongly advise and suggest that all community members and clients obtain professional medical advice, diagnoses, or treatment from a qualified medical practitioner.

How We Collect Information

LHA collects information when you:

  • Fill out a "Contact Us" or program inquiry form.
  • Sign up for our newsletter or SMS alerts.
  • Make a donation.
  • Register for an event or workshop.
  • Browse our site (via cookies).

Why We Collect and How We Use this Information

LHA uses and processes your collected data to:

  • Ensure our website, programs, and community resources function smoothly and remain available to you.
  • Respond to your inquiries, provide health resources, send program information, and deliver updates about our work in the community (you may opt-out of marketing communications at any time).
  • Securely process financial contributions and issue official tax receipts.
  • Analyze website traffic and usage patterns to improve functionality, accessibility, and user experience.
  • Conduct internal auditing, data analysis, and ensure compliance with our legal obligations.

Children's Online Privacy Protection Act (COPPA)

In compliance with COPPA, Latino Health Access does not knowingly permit anyone under the age of 13 to provide personal information through its website. If we detect that personal information from a child under 13 has been collected without verifiable parental consent, LHA will take immediate steps to remove that information from our databases.

Third-Party Links and External Resources

LHA provides links to third-party resources (such as the ScriptSave program, government agencies, and health partners).

  • Independent Policies: These third-party sites are not operated by LHA and have their own privacy and data collection policies. We encourage you to review the policies of any third-party site you visit.
  • No Endorsements: Providing a link does not constitute an endorsement of the third party's privacy practices or the accuracy of their content.

Disclaimer and Hold Harmless

By using this website, you acknowledge and agree to the following:

  • All content is for educational purposes and is not medical, legal, or insurance advice.
  • Your use of the site, including any third-party tools, calculators, or discount programs linked herein, is at your own risk.

Indemnification: To the fullest extent permitted by law, you agree to release, defend, indemnify, and hold harmless Latino Health Access, its directors, officers, employees, and volunteers from any and all claims, damages, or liabilities arising from:

  • Your use of the website or third-party links.
  • Any disputes between you and a third-party service provider found via this site.
  • Your reliance on any information provided on this site.

Storage and Data Sharing

Storage: Your data is stored on secure servers. We implement industry-standard security measures to prevent unauthorized access.

Sharing: We do not sell, rent, or trade your personal information. We only share data with trusted third-party service providers (like email platforms or payment processors) strictly to perform their duties for us, or if required by law.

Cookies and Tracking

LHA's website uses essential cookies for site functionality and analytics cookies (Google Analytics) to improve our resources. You can opt-out of non-essential cookies via your browser settings or our on-site banner.

Your Rights (California Privacy Rights)

Under the California Consumer Privacy Act (CCPA), you have the right to:

  • Request a copy of the data we have collected about you.
  • Request that we delete your personal information.
  • Opt-out of any data sharing (though LHA does not sell your data).

To exercise these rights, please contact us at compliance@latinohealthaccess.org

Withdrawing Consent

If you no longer wish to hear from us, you can click "Unsubscribe" in any email or contact us directly at info@latinohealthaccess.org to be removed from our database.

Changes to This Policy

We may update this policy occasionally to reflect changes in our practices or legal requirements. We encourage you to review this page periodically.

Contact Us

If you have questions about this policy or our privacy practices, please contact:

Latino Health Access
450 W. 4th St. Suite 130,
Santa Ana, CA 92701
compliance@latinohealthaccess.org
(714) 542-7792